Thursday, February 09, 2012

KFC: Kentucky Fried Chicken or KFC: Kentucky Fight Club?

"There was a feud between the customer and the chef in KFC restaurant in I-City Malaysia. Talking about customer service management this is probably one of the best examples that any company can should learn and avoid.

It started out when a Chinese customer got..." [Read More]

If you wish to read a longer and fully detailed composition, please click HERE.

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